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City of San Diego Homelessness Response Center

July 2025 Update

The Homelessness Response Center (HRC) is moving to a new location and will have a new lead service provider.

The HRC concluded its operations at 1401 Imperial Ave. on June 30, 2025. Starting July 15, 2025, HRC will move to a new site, and Downtown San Diego Partnership will be the new service provider for HRC operations.

Overview of Services at the New Site

The City of San Diego’s Homelessness Response Center (HRC) provides a broad range of services to help individuals and families experiencing homelessness on their path to permanent or other long-term housing.

The Downtown San Diego Partnership’s staff provides one-time or short-term help to coordinate all activities to move someone from homelessness to permanent or longer-term housing. This is known as “system navigation services.”

Staff also work with those who visit the HRC to identify safe and immediate alternative housing options to guide them away from the homelessness response system. This is known as “diversion services.”

Please continue to check our website for updated information about the services available through the HRC.

More information and hours of operation will be updated and posted as they become available.

Are You Experiencing Homelessness?

If you are seeking HRC assistance during July 1-14:  

  • Call 2-1-1 to be connected with a Navigator.
  • Connect with a street outreach and mobile support team. They are active Downtown and will be at the corner of 14th Street and Imperial Avenue from 7:30 a.m. – 9 a.m. Monday – Thursday.

For contact information for frequently requested types of help, please see the following list.

City of San Diego Shelter Resources  

Outreach teams near you can refer you to homelessness shelters in the City of San Diego.

  • Call 2-1-1 and ask to be referred to a City of San Diego Outreach Specialist. An Outreach Specialist will connect with you.

Coordinated Entry Access Sites

Click here – Coordinated Entry Access Sites List – for contact information for organizations that are a starting point for getting connected to available housing resources. They are referred to as “Access Sites.” Each one differs in what it can provide. It is recommended that you call ahead to learn more about the options available at the Access Site before visiting their physical location.

Connecting with an Access Site does not guarantee you will receive direct assistance with housing or shelter. It is important that you stay in touch with the Access Site regularly by updating your contact information or reporting a major change in your situation.

For more information about Access Sites and other resources, please visit: RTFH Get Help

Help with Your Rent  

If you are experiencing housing instability or are at imminent risk of homelessness in the City of San Diego, call the San Diego Housing Commission’s HOUSING FIRST – SAN DIEGO Hotline at (619) 578-7768. Staff will assess your housing crisis and determine if there are any programs that can help you based on the eligibility criteria for the program.

Eviction Prevention Program 

Call 1-877 LEGAL AID (1-877-534-2524) or email Info@lassd.org. The Eviction Prevention Program helps renters with low income in the City of San Diego who are facing eviction for not paying their rent.

Section 8 Housing Choice Voucher Rental Assistance  

Visit https://waitlist.sdhc.org or call 619-578-7640 Monday – Friday, 8:30 a.m. – 4 p.m. You can apply for Section 8 Housing Choice Voucher rental assistance from SDHC, check your status on the waiting list or update your information.

Affordable Housing

Visit the “Find SDHC Rental Properties” page accessible through SDHC’s website SDHC Affordable Housing List to search for and apply to live at properties SDHC owns. These housing units offer rents affordable for households with low income.

View the Affordable Housing Resource Guide. A list of citywide affordable housing options starts on Page 10. Please contact the properties directly to ask about availability and eligibility criteria. Their contact information is listed on the guide.

Food Assistance

There are food bank resources throughout the County. Go to San Diego Food Bank Locator to locate a food bank resource near you.

County of San Diego Health & Human Services Agency (HHSA) Family Resource Centers

Go to the HHSA Family Resource Centers List to see locations and services offered by Family Resource Centers throughout the County.